File Cannot be saved

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    Asked on August 30, 2010 at 06:38 PM

    I am unable to save my form. The message "File cannot be saved /www/cache/2412643838.html" keeps appearing. Is there anything i can do to save my forms?

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    Answered on August 31, 2010 at 01:56 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.