What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Imported PDF Form: Entered data is not captured when the form is submitted

    Asked by dezertguy on April 03, 2015 at 10:18 PM
    Just tried it; was up there in seconds.  I downloaded it and the submit button was present.  I completed a test, submitted it and downloaded an Excel of it.  All of the process went smoothly, but the form does not contain the check box fields.  The remaining fields are present, but no check boxes.  Progress is happening.  Thanks.
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    Answered by raul on April 03, 2015 at 10:45 PM

    I was able to see what you mean, it seems that the PDF is not capturing the submitted data even though the submission appears in the system.

    Let me forward this thread to our development team so they can take a look at it and provide assistance.

    You'll be notified here once they have a response for you.

    Thank you.