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    The PDF version of signed form is in symbols.

    Asked by moiahicephotography on April 04, 2015 at 11:15 AM

    I am trying to download the PDF version of my signed contract.  When I click the PDF button in my submissions, the text that was original to the document (not filled on sections) are in symbols and not english text.  

    Thanks for your help!

    I did find a work around but I would like to be able to just use what is there :)



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    JotForm Support

    Answered by BJoanna on April 04, 2015 at 12:17 PM

    Can you please tell us ID of the form that is causing you a problem? I have cloned and tested your form with ID 50915922642153. After submitting form and getting PDF submission I could not recreate a mentioned problem. Submission I got is looking good, same as form. In the form that I tested there are Greek characters in some part. 

    PDF version.

    Form version.

    If you still have problem you mentioned please provide us ID of form and screenshot of the problem.

    Looking forward to your answer.