Suggestions for Email Notifications

  • Profile Image
    amhomelife
    Asked on April 04, 2015 at 11:22 AM

    HI,

    It would be nice if you would modify Jotform so that all new forms that were created, would have the following default emails automatically incorporated:  Sender E-Mail should not automatically default to noreply@jotform.com, but should default to the email setting in our acount settings (amhomelife.....).  

    Also, the Sender's name should be defaulted to our Account Company Name.
     Often when generating many applications for many individuals, this information is the standard and it requires extra manhours.

    Also, it's great that you have allowed us to sort the folders within our account under the "My Forms" sidebar, but when we need to move a form and select that form, the "folders" pull down listing is in order by the folder creation order.

    See screen shot.

    Thanks for all that you do to improve the Jotform process!

  • Profile Image
    Shadae
    Answered on April 04, 2015 at 03:46 PM

    Hi amhomelife,

    Thank you for providing us with your feedback, we appreciate all feedback provided as it helps us to improve our overall product and service to serve our customers better.

    Sender E-Mail should not automatically default to noreply@jotform.com, but should default to the email setting in our acount settings (amhomelife.....).

    The default has been set to noreply@jotform.com as any other sender email address would have to be verified to be used as sender email address within the email notifications settings.

    Also, the Sender's name should be defaulted to our Account Company Name.

    When creating your email notification, the sender name is either "JotForm" or uses the information form a field on the form. However for your auto-responder you are able to enter your business name for the email that is sent to your users.

    Your suggestions regarding our My Forms page, have been moved to a new thread: http://www.jotform.com/answers/546472 

    It will be addressed there.

    Thank you.