What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    French version of JotForm is not translating fields

    Asked by soschiensfrance on April 04, 2015 at 12:09 PM

    I don't know why but after editing, a field in french "Adresse de facturation" is translate in english in the website view.

    Could you please help me ?


    Page URL:

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    JotForm Support

    Answered by BJoanna on April 04, 2015 at 01:07 PM

    I saw that you are using French version of JotFrom builder and after testing your form I recreated your problem.

    I will escalate this to our developers. You'll be notified here once they resolve this problem.


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    Answered by soschiensfrance on April 05, 2015 at 06:02 AM

    Thanks for your support.

    I'm waiting for your feedback.


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    Answered by Shadae on April 05, 2015 at 10:10 AM

    Hi soschiensfrance,

    On behalf of my colleague, you are most welcome.

    Once there is an update it will be posted on this thread.

    Thank you.

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    JotForm Developer

    Answered by hasan on April 06, 2015 at 03:02 AM


    We fixed the issue and your form. Thank you for your report.

    Please let us know if you have any problems.

    Have a nice day!

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    Answered by soschiensfrance on April 06, 2015 at 03:08 AM


    Many thanks. Everything is ok.

    Have a nice day

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    JotForm Support

    Answered by ashwin_d on April 06, 2015 at 04:14 AM

    Hello soschiensfrance,

    You are welcome.

    I am glad to know that everything is working as expected.

    Do get back to us if you have any questions.

    Thank you!