What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can someone please clear my 9 submission of my "contact us" form, this was on testing basis

    Asked by formtoform on April 04, 2015 at 12:43 PM
    submissions count count clear submission
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    JotForm Support

    Answered by BJoanna on April 04, 2015 at 02:01 PM

    I checked your account and see that you are free user and you have not used any submission in this month. As free user your monthly limit is 100 Submissions, 10 SSL Secure submissions and 10 Receive Payments. At the begging of every month submissions counter will reset. Your submission counter is currently on 0. 

    Inside of one of your form you have 9 old submissions and you can delete them your self. Inside of My Forms select form where you have submissions, click on Submissions and inside of Submission Wizard you have option Delete which will delete your submission. Once you deleted your submissions they will be deleted permanently. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by formtoform on April 04, 2015 at 02:08 PM

    But its showing 9 submission in my forms "contact us" form plz check and clear confirm once again that there was nothing submission

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    Answered by Ben on April 04, 2015 at 05:57 PM

    What my colleague wanted to say is that your monthly submissions are at 0, so there is no need to remove them.

    To see your current number of submissions that you have available per month, just click on the avatar looking icon in the top right corner and you will be able to see them all.

    If you want you can always delete the submissions by yourself from within the Submissions Panel.

    If you have any trouble or issue doing so we can do that for you, just let us know.