Quick Fields are Over Sized when viewed on mobile phone browser

  • fhpw
    Asked on April 4, 2015 at 4:13 PM

    Hi Charlie,

     

    I applied the solution to another form, but the Quick Fields are still over sized.  I checked "Responsive in both Preferences and Designer.  What am I missing?

    https://secure.jotform.us/form/50814438872158

     

    Thanks,

  • jonathan
    Replied on April 4, 2015 at 6:27 PM

    Hi,

    When I checked your jotform https://secure.jotform.us/form/50814438872158

     on my browser, I did not encounter the over sized Quick fields.

    Quick Fields are Over Sized when viewed on mobile phone browser Image 1 Screenshot 20

     

    perhaps your form was embedded on a website? 

    If you can share to us the URL of the website to check, we will also test on the actual embedded form.

    Please let us know if issue persist.

    Thanks.

     

     

  • EnergyExpress
    Replied on April 7, 2015 at 3:37 PM

    It is not the browser or iPad.  It is under Designer view > Mobile Phone.  When viewing on my iPhone, the fields are oversized.

     

    Thanks,

     

  • jonathan
    Replied on April 7, 2015 at 5:46 PM

    Thank you for the clarification. I also was able to see the fields were a bit over the width on Iphone browser view when I checked your jotform https://secure.jotform.us/form/50814438872158 on it.

    Quick Fields are Over Sized when viewed on mobile phone browser Image 1 Screenshot 30

     

    Please try also adding the Mobile Responsive Widget on the form 

    And on the Form Designer, try decreasing a bit the input width of the fields

    Quick Fields are Over Sized when viewed on mobile phone browser Image 2 Screenshot 41

     

    Please let us know how it goes.

    Thanks.