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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Quick Fields are Over Sized when viewed on mobile phone browser

    Asked by fhpw on April 04, 2015 at 04:13 PM

    Hi Charlie,

     

    I applied the solution to another form, but the Quick Fields are still over sized.  I checked "Responsive in both Preferences and Designer.  What am I missing?

    https://secure.jotform.us/form/50814438872158

     

    Thanks,

    responsive embedded over sized
  • Profile Image
    JotForm Support

    Answered by jonathan on April 04, 2015 at 06:27 PM

    Hi,

    When I checked your jotform https://secure.jotform.us/form/50814438872158

     on my browser, I did not encounter the over sized Quick fields.

     

    perhaps your form was embedded on a website? 

    If you can share to us the URL of the website to check, we will also test on the actual embedded form.

    Please let us know if issue persist.

    Thanks.

     

     

  • Profile Image

    Answered by EnergyExpress on April 07, 2015 at 03:37 PM

    It is not the browser or iPad.  It is under Designer view > Mobile Phone.  When viewing on my iPhone, the fields are oversized.

     

    Thanks,

     

  • Profile Image
    JotForm Support

    Answered by jonathan on April 07, 2015 at 05:46 PM

    Thank you for the clarification. I also was able to see the fields were a bit over the width on Iphone browser view when I checked your jotform https://secure.jotform.us/form/50814438872158 on it.

     

    Please try also adding the Mobile Responsive Widget on the form 

    And on the Form Designer, try decreasing a bit the input width of the fields

     

    Please let us know how it goes.

    Thanks.