What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm account not updated and not allowing form submission

    Asked by juneteenth2014 on April 04, 2015 at 04:37 PM

    I need our account updated asap our forms are not allowing people to submit 



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    JotForm Support

    Answered by jonathan on April 04, 2015 at 06:32 PM

    I just checked your jotform subscription with account/username juneteenth2014  

    and I see it Active and in good standing. It is currently on PROFESSIONAL subscription plan.

    Please provide us more details of what is not correct on the account, and we will check.

    Thank you.