Upon Submission, My Form Is Redirecting the User to the Wrong Page

  • andradex
    Asked on April 4, 2015 at 4:57 PM

    i made a clone of a form.

    i choose to redirect to url http://nunoandrade.biz/trevojuice/?landing-page=parabens-pelo-seu-pedido-de-mais-informacoes

    but it keeps redirecting to the link of the cloned form http://nunoandrade.biz/forevergreen-fgxpress/?landing-page=mensagem-do-ceo-ron-williams

     

    already try other 2 options but keeps doing the same.

     

    what to do?

     

  • abajan Jotform Support
    Replied on April 4, 2015 at 8:46 PM

    @andradex

    When I checked the forms in your account, all of them had the following condition:

    Upon Submission, My Form Is Redirecting the User to the Wrong Page Image 1 Screenshot 30


    So, to change where the user of the relevant form is redirected, click the condition, change the URL in the Then redirect to box and save the change:

    Upon Submission, My Form Is Redirecting the User to the Wrong Page Image 2 Screenshot 41


    For good measure you could also save the form as a whole when done.

    Do inform us if you are able to resolve the problem.

    Thanks

  • nuno andrade
    Replied on April 7, 2015 at 5:26 PM

    Already change the conditions. Now the submit button dont work :-( 

  • jonathan
    Replied on April 7, 2015 at 9:37 PM

    I test submitted your jotform http://www.jotformeu.com/form/50923096468362 (form has been removed).

    Upon Submission, My Form Is Redirecting the User to the Wrong Page Image 1 Screenshot 30

     

    and it successfully redirect to the custom Thank You page upon submission

    Upon Submission, My Form Is Redirecting the User to the Wrong Page Image 2 Screenshot 41

    Please retry test submitting again.

    Let us know if issue still remains.

    Thank you.