What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Do you have a way to create multiple subscriptions for one customer?

    Asked by Robert Ross on November 04, 2011 at 09:07 AM

    I am demoing your software (very nice GUI - btw) and  I have an issue....

    I have a business that sells a subciption based service (a monthly fee) to many stores and locations.  So one company, can have 20x subscriptions to my service - one subscription for each of their locations.

    How do I do that using your form.  It will only let me sell one subsctiption per customer.   It would be come unweildy for me to have to run that form 20x for each location. Right?

    Can you assist with a work around or perhaps you have some goodies in your dev closet that you would like to try out here?

    Oh, and one other.... we also use a one time Set Up fee for the same customers as well.  Anyway to program that in there?


    Thank you,

    Robert Ross

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 04, 2011 at 01:13 PM

    This is a very unusual case. It is possible to add a quantity field to a payment form with one-time payment products. But is is not possible to do the same with subscription. Unfortunately, I cannot think of a way to do this. You should probably have multiple subscription options like this:

    [] Subscribe for 1 location ($x)

    [] Subscribe for 2 locations ($2x)