What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is the web site down ?

    Asked by footman9235 on August 30, 2010 at 06:44 PM

    I've a feeling you are already working on it, but the forms are all down as of 7:45pm EST  on Mon evening.  Not sure when it started, but I'm hoping its up soon, because I'm getting calls letting me know my registration isn't accessible.  You see a white screen and nothing else when you go to the address

     

    http://www.jotform.com/form/2334451716

     

    Good luck !

     

    Alan Sherman, DPM, CCMEP

    CEO, PRESENT e-Learning Systems

    asherman@presentelearning.com

    O  561 869-6699

    C  561 445-3330

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 31, 2010 at 01:56 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.