What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Spreadsheet integration

    Asked by dorsetholidaylets on April 05, 2015 at 07:22 AM

    I am using Google Spreadsheet integration with our form which works very well most of the time, but twice it has lost two new columns that I have added. I can recover using the history but would prefer not to lose them.

    Can you explain why.

     

    Best regards

     

    David

    Page URL:
    http://form.jotformpro.com/form/50536705402953

    Google Spreadsheet
  • Profile Image
    JotForm Support

    Answered by Welvin on April 05, 2015 at 10:39 AM

    Hi David,

    We have allowed it before, but we really don't recommend it. I think our developers have added that function in the integration so to make sure that the sheet won't be modified and will stay intact based on the fields from your form.

    What you can do now and the only thing I could suggest is to use Import Range function in Google Spreadsheet: https://support.google.com/docs/answer/3093340?hl=en. So, add a new sheet and process the data there from the form submissions.

    Let us know if you need further assistance.

    Thank you!