CAPTCHA not loading correctly

  • Profile Image
    cpangeles
    Asked on April 05, 2015 at 10:48 AM
    2/  The “submit your reservation” captcha keeps refreshing and never displays an image that you can enter.  Thus you cannot submit a booking.
  • Profile Image
    BJoanna
    Answered on April 05, 2015 at 12:09 PM

    I have tested your form in Google Chrome and Captcha is working properly. However I have recreated your problem in Mozilla Firefox. After inspecting your website  I noticed that you are using script block (source code) for embedding your form on website. We recommend  using of iFrame code. You can try to replace source code with iFrame to see if the Captcha will load. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.