What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Getting empty submission for required fields when embedded my form in lightbox method

    Asked by alrphotography on April 05, 2015 at 12:07 PM
    also the "lightbox" format is causing me problems too.. I'm getting blank fields where they are usually required but the rules are not coming into affect.. I've gravitated away from using JotForm for now and I've only using it for backend stuff. It's now 4 months on and nothing seems to be getting done.
  • Profile Image
    JotForm Support

    Answered by Welvin on April 05, 2015 at 12:16 PM


    The lightbox codes probably create a conflict in the page causing the form validation to stop from working making someone to submit it without filling up the required fields.

    If you could share us the link of the page where the lightbox form is currently embedded, we would be happy to check it and let you know of a possible solution to fix it.

    Thank you and I look forward to your reply.