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    Getting empty submission for required fields when embedded my form in lightbox method

    Asked by alrphotography on April 05, 2015 at 12:07 PM
    also the "lightbox" format is causing me problems too.. I'm getting blank fields where they are usually required but the rules are not coming into affect.. I've gravitated away from using JotForm for now and I've only using it for backend stuff. It's now 4 months on and nothing seems to be getting done.
    empty submission lightbox form
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    JotForm Support

    Answered by Welvin on April 05, 2015 at 12:16 PM

    Hi,

    The lightbox codes probably create a conflict in the page causing the form validation to stop from working making someone to submit it without filling up the required fields.

    If you could share us the link of the page where the lightbox form is currently embedded, we would be happy to check it and let you know of a possible solution to fix it.

    Thank you and I look forward to your reply.