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    Able to submit empty Matirx table boxes that are set required

    Asked by doxykeeper on April 05, 2015 at 12:18 PM

    I have several drop down boxes in one form. They are all required and have the initial blank option visible with the options visible when you click the box. The form is allowing submission of the form without answers to these questions. 

    How do I get the form to require these questions prior to submission?

    Page URL:

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    JotForm Support

    Answered by BJoanna on April 05, 2015 at 12:50 PM

    I have tested your form and I was unable to submit your form without filling all drop down boxes and all required fields. I was only able to submit your form without filling your matrix table that is also set to be required, but you did not set multiple options that will enable a matrix to be required. To do that you need to select matrix table then click on option and select Show Properties and the select one of the following options.

    Hope this will help. Let us know if you need further assistance.

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    Answered by doxykeeper on April 05, 2015 at 01:22 PM

    I changed the matrix preferences. Thank you!!


    I will ask someone to submit a test email. 

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    JotForm Support

    Answered by BJoanna on April 05, 2015 at 01:24 PM

    You're welcome.

    Feel free to contact us if you have any further questions.

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    Answered by doxykeeper on April 05, 2015 at 04:34 PM


    Here is the latest submission and there are still several required drop down questions with no answers. 


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    JotForm Support

    Answered by jonathan on April 05, 2015 at 06:06 PM

    I also could not reproduced the issue anymore when I tried the form http://www.jotform.us/form/50202845894155 on your website 


    I could not proceed to submit the form successfully if I leave all of the boxes in the Matrix table empty/blank. I always requires me to provide at least 1 option answered.

    In most cases, failure of required validation script were due to disabled javascript on the browser. The scripts used on the form requires javascript to be enabled/available in the client browser.

    Perhaps the user who made the test submission with empty required fields were using a browser that have a configuration settings that disables javascript.

    You may want to add the NoScript Widget to alert the end-user about disabled script on the browser.

    Check more details here http://widgets.jotform.com/widget/noscript

    Let us know if issue persist.