- dlester50Asked on April 05, 2015 at 07:28 PM
Previously I had access to jot forms with userid dlester1 assigned to email email@example.com. I created a form called the J E Dunn Application.
The primary question is: "How do I transfer the J E Dunn form that was created under the dlester1 userid to my new account?"
- JotForm SupportjonathanAnswered on April 05, 2015 at 07:36 PM
Can you please confirm that this is the form http://www.jotformpro.com/form/43485055014955
This form currently belongs to or owned by the jotform account/username dlester1
Your new usenrame is dlester50
We require the form owner/account to be always the one to initiate the request to transfer/move forms and submission data to another account.
This is for the purpose of security and confidentiality of the accounts.
If you can communicate with the account dlester1, perhaps you can request from them to send to us a request to transfer/move the mentioned form to your new account.
Or you can also just request from them to grant you permission to clone/copy the form
user guide: -How-to-Clone-an-Existing-Form-from-a-URL
Please inform us if you need further assistance.