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    Asked on April 05, 2015 at 08:38 PM
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    Answered on April 05, 2015 at 11:21 PM


    Unfortunately, I'm unable to understand your concern fully. I see that your account reached its submission limit. Please see our pricing plan here: You'll see that for "Free" or "Starter plan you are only allowed 10 SSL submissions, when you reached any of the submission limits, you're forms will temporarily be disabled. You can upgrade to a higher plan to continue using your forms OR wait for the submission limits to reset, which happens every 1st day of the next month.

    To upgrade, please follow the instructions carefully:

    1. Make sure you are logged in to your JotForm account in

    2. Navigate to Account Settings->Billing->Choose a plan.


    Do let us know if you need more information on this.

    Kind regards.