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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Facebook page is not visisble in mobile devices.

    Asked by prestamoEfectivo on April 05, 2015 at 10:29 PM

    Hi. Thanks for the excelent service with your site. Almost everything works good, is just that my userts neither i can't see and fill my form at my Facebook site from a mobile or a tablet. I tried with some diferents iPhones, iPads and Samsung Galaxy S4 and Samsung Tab. Could you help me please

     

    Thanks, i'll be waiting.

    Page URL:
    https://www.facebook.com/prestamoefectivocancun/app_684336108254110

    fill and Mobile site thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 06, 2015 at 12:51 AM

    Hello prestamoEfectivo,

    I'm sorry for the trouble caused to you.

    I did try to check your facebook page, it is asking me to login first. I am not sure if your facebook page permission is set as "published".

    I would suggest you to please ensure that your facebook page is published and then only your page can be displayed to public.

    Please check the following guide which should help you on how to publish your facebook page:  https://www.facebook.com/help/255700674532721 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!