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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use the form's email field as the sender email of form's notification email alert?

    Asked by franck229 on April 06, 2015 at 05:09 AM


    I receive email when the form have been used

    I've find how change the name of expediteur, 

    but the really expiditeur is always "noreponse@jorform.com"

    i'd like to receive email from validate form with the email give by the person

    then I can answer directly by mail. Is it possible ?




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    JotForm Support

    Answered by ashwin_d on April 06, 2015 at 08:06 AM

    Hello franck,

    If I understand your question correctly, you want to send submission email using the Sender Email to be the email address of the person who submitted the form. Is that correct?

    Yes it is possible to achieve your requirement but you will have to use your own Mandrill account. Please check the following guide which should help you on how to set your form's email field as the sender email of your form's notification email alert:  http://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!