What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am not able to edit the Design or template of my forms.

    Asked by Hassan on April 06, 2015 at 05:35 AM

    Hi I am not able to edit the design or tempalate of any of my form.

    Every time I try to do, I am getting this error

    you are not authorized to edit this form

    Page URL:

  • Profile Image

    Answered by Syed on April 06, 2015 at 07:28 AM

    Hi there;

             Upon check, your form is working as it should. I suggest you to clear your Web browser's Cache & Cookies, and then try again. Please review screenshot below, I just imported your form and try it by myself.

    Please let us know, if you have any question/queries, we would be happy to assist you.


    - Syed