Email notifications not working

  • Profile Image
    Asked on April 06, 2015 at 08:20 AM

    We are having issues with our forms, and getting alot of complaints! In the notifier email: We have manually input the recipients email where we want forms to be sent and this is not working!!! Any suggestions?!

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

  • Profile Image
    Answered on April 06, 2015 at 10:10 AM


    I understand your concern. However, we need you to login with your JotForm account so that we can pull up your information from our database properly.

    There are a lot of forms on your account (JJWPTecommerce). Can you please share the form id/url that is having issues with the email notifications?

    We'll wait for your reply. Thank you.