What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications not working

    Asked by JJWPTecommerce on April 06, 2015 at 08:20 AM

    We are having issues with our forms, and getting alot of complaints! In the notifier email: We have manually input the recipients email where we want forms to be sent and this is not working!!! Any suggestions?!

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    JotForm Support

    Answered by Jan on April 06, 2015 at 10:10 AM


    I understand your concern. However, we need you to login with your JotForm account so that we can pull up your information from our database properly.

    There are a lot of forms on your account (JJWPTecommerce). Can you please share the form id/url that is having issues with the email notifications?

    We'll wait for your reply. Thank you.