What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Autoresponder Email formatting issues with Outlook

    Asked by SegurosGA on April 06, 2015 at 10:10 AM

    I did a email template with photoshop and dreamweaver, and add it in the html editor's of the option post, but when register the form, the mail that receiving the person of register the form, comes with the images outside tables.

    add images to explain well.

    how you should see the mail

    how seen when it comes

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on April 06, 2015 at 11:41 AM

    I see that the issue seems to be appear in Outlook. As I check the HTML code as a webpage, seems to be working fine on a browser.

    As I search on this issue, it seems that some of the email clients may not be compatible with some HTML formatting. Here are some tips/information to avoid such formatting issues while viewing the HTML emails on an email client.



    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.