What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    upgraded to JotForm Premium Monthly

    Asked by Juan Sebastian Holguin  on April 06, 2015 at 11:07 AM

    I don not want this renovation, in fact I want to cancel my suscription to this product.



  • Profile Image

    Answered by Syed on April 06, 2015 at 11:20 AM

    Hi Sebastian;

              To downgrade your account or cancel subscription, please follow these steps;


    1) Click on the Profile icon in the upper right.

    2) Select "Account".

    3) Select "Billing" from the left panel.

    4) Select "Switch Plan" on the free account option.

    Please let us know if you need to. We would be happy to assist you further.


    - Syed