JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To downgrade your account or cancel subscription, please follow these steps;
1) Click on the Profile icon in the upper right.
2) Select "Account".
3) Select "Billing" from the left panel.
4) Select "Switch Plan" on the free account option.
Please let us know if you need to. We would be happy to assist you further.