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  • Profile Image

    Is there a reason why variables don't work on the mobile platform. More specifically iOS?

    Asked by designisgrowth on April 06, 2015 at 11:52 AM

    I'm trying to add a form to this page that contains variables:

    http://www.dermpathtc.com/adxgpa%2Dnutsbolts%2Dform/

    What should be showing up is:

    Will you be attending? Yes or No

    Once you click which one you want it should show the information pertaining to that variable. For some reason, variables don't work on iOS because it just shows everything from the start.

    I would appreciate your help.

     

    Thanks!
    Daniel Villamizar

    Page URL:
    http://www.dermpathtc.com/adxgpa%2Dnutsbolts%2Dform/

    Screenshot
    Mobile variables ios platform
  • Profile Image
    JotForm Support

    Answered by david on April 06, 2015 at 12:18 PM

    Hi,

    Try using the iFrame embed code to embed your form, rather than the regular script embed:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Replace your current embed code with the iFrame code and it should allow your form to work the same across all devices.  This will insulate your form from anything running in your page and allow for all the scripts running in your form to run properly on IOS.

    If this still does not allow for you form to function properly on all devices, let us know and we will be happy to have another look.

     

  • Profile Image

    Answered by designisgrowth on April 06, 2015 at 03:16 PM

    Thank you! The iFrame code was adding a ton of white space at the bottom of the form so I was able to add the "Dreamweaver" code and it worked perfectly.

    Thanks for your help!

    ~ Daniel

  • Profile Image
    JotForm Support

    Answered by david on April 06, 2015 at 03:33 PM

    Glad to hear it!  Let us know if there is anything else we can help you with and we will be happy to do so.