Can I change the look of the email we receive back from our patient

  • Profile Image
    Asked on April 06, 2015 at 12:20 PM

    I would like to have the returned form that has been completed by our patient to look the same as the form that is sent out to them.  We don't want it in list form.  See screen print below - not how I want to it to look

  • Profile Image
    Answered on April 06, 2015 at 12:47 PM

    Yes, the email notifications are customizable and you can change its appearance if you want to.

    You only need to consider that when an email notification is customized, this means that it will not be automatically updated if you make changes to your form. So, if you make any changes in your form that would affect the email notification you must manually change it accordingly.

    Let us know if you have further questions.