Fillable PDF can not be created

  • lynn7761
    Asked on April 6, 2015 at 12:40 PM

    I am trying to load your new program for fillable forms and it flashes "Loading Forms. Please Wait" and doesn't got any further.

  • BJoanna
    Replied on April 6, 2015 at 1:25 PM

    Sorry for inconvenience you have.

    I cloned your form and I reproduced same problem. I will escalate this problem to our developers so they can look into it. We will inform you via this thread when they resolve problem with creating fillable PDF. 

  • Jeanette JotForm Support
    Replied on April 6, 2015 at 7:57 PM

    Please use Adobe Acrobat Reader or Foxit , to create the form. Also, you might like to check this guide

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

     

  • Jeanette JotForm Support
    Replied on April 6, 2015 at 7:58 PM

    If the problem persist, then let us know.

  • Mustafa VP of Product
    Replied on May 14, 2015 at 10:21 AM

    Hi,

    I made some fixed today, you should be able to download your PDF form with no problem. Thanks for your patience.

    Regards.