What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are my forms not able to upload images over a certain amount?

    Asked by iwasingapore2 on April 06, 2015 at 12:44 PM

    form exits if the image size is too heavy

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    JotForm Support

    Answered by david on April 06, 2015 at 01:20 PM


    I cloned your form to test it and the file upload field currently has a maximum file upload size of 1mb:


    Click on your file upload field and increase the size limits to allow for larger files.

    If you have any further questions, let us know and we will be happy to help.