What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account disabled - over 100mb limit

    Asked by remaxpreferred on April 06, 2015 at 01:03 PM

    I got a warning that my account would be disabled because I was over the limit. I deleted a bunch of stuff at about 10am today but at 12:30 I still got an email that the account is now disabled. How can I find out how much else I need to delete? How soon after deleting will my account be re-enabled and is there anything I need to do that make that happen? About how many megabites are each form submission?

     

    Thanks,

     

    Thomasina

    username: remaxpreferred

    find thanks my account and
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    JotForm Support

    Answered by Kiran on April 06, 2015 at 01:39 PM

    I see that the account is in active state now and seems to be in good shape. The upload field on a JotForm can support upto 1GB of file. However, since free account can store only 100MB in total. If you are upload some big files, the account may be overquota with 2 or 3 submissions. You can see the usage statistics from your account by clicking on the user icon.

    Hope this information helps.