What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not working on mobile devices

    Asked by Bill Benett  on April 06, 2015 at 01:21 PM

    I have a JotForm request form on my website and the password works from a PC or a Mac but not from an iPhone or iPad. Am I doing something wrong? 

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    Answered by raul on April 06, 2015 at 02:00 PM

    I'm not sure what do you mean by "password" since I don't see any password field in your form, but you must be aware that requesting sensitive information such as usernames or passwords is against our terms of use and your forms/account will be suspended if you do this.

    Can you let us know more details about the issue you're having with your form? It loaded fine on my end.

    We'll wait for your response. Thank you.