What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you have a maximum upload size limit?

    Asked by svtcobr on April 06, 2015 at 01:37 PM

    I currently use your forms for a small business and I am looking at using it for another one. My question is, do you have a maximum upload per file? This would be used for uploading .raw photos which could be between 1-100 GB.

    My goal is to develop an order form to be used by clients with an upload link and then send them to a PayPal button for payment.

    Thank you, Paul

    paypal button order form maximum then upload size limit
  • Profile Image

    Answered by raul on April 06, 2015 at 02:09 PM

    Yes, we do have a 1GB size limit per submission as you can see here: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit also please note that your account's plan (Premium) allows 10GB of storage space. If you need more space you might need to consider on upgrading your account.

    Let us know if you have further questions.
    Best Regards.