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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can I get the contact information of my submitter even though it wasn't provided in the submission?

    Asked by FiveStarLIfe on April 06, 2015 at 01:53 PM

    If someone did a "Share Your Story" memo, is there a way to get their contact information if they didn't include on their note? Thanks!

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    Answered by raul on April 06, 2015 at 02:22 PM

    I presume that you're referring to this form: http://www.jotform.us/form/40278927849168, if this is correct, unfortunately, you cannot retrieve this information if it wasn't entered in the form.

    I suggest you to set the fields you need to know in the form as required in order to always receive their information.

    Hope this helps.
    Let us know if we can be of further assistance.