Can I get the contact information of my submitter even though it wasn't provided in the submission?

  • FiveStarLIfe
    Asked on April 6, 2015 at 1:53 PM

    If someone did a "Share Your Story" memo, is there a way to get their contact information if they didn't include on their note? Thanks!

  • raul
    Replied on April 6, 2015 at 2:22 PM

    I presume that you're referring to this form: http://www.jotform.us/form/40278927849168, if this is correct, unfortunately, you cannot retrieve this information if it wasn't entered in the form.

    I suggest you to set the fields you need to know in the form as required in order to always receive their information.

    Can I get the contact information of my submitter even though it wasnt provided in the submission? Image 1 Screenshot 20

    Hope this helps.
    Let us know if we can be of further assistance.