What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account suspended for suspected phishing

    Asked by Anderson  on April 06, 2015 at 02:07 PM

    hey there...

    I'm afraid my login was disable/bloked. Everytime I try to log in the site, it shows me a message saying my account was suspected to be used to phishing.

    But I'N NOT A PHISHER.

    I use me forms in all of my websites, so please help me!!!!!

    Page URL:
    http://www.jotform.com/myforms/

    message site my account all
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    JotForm Support

    Answered by david on April 06, 2015 at 02:59 PM

    Hi,

    I checked for an account associated with your email address and I was unable to find any.  If you could let us know the URL of one of your forms or a webpage your form is embedded to, we will be happy to have a look at your account to make sure it was not wrongly suspended.  Just let us know and we will be happy to help you get this sorted.

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    Answered by Anderson  on April 06, 2015 at 04:52 PM

    Hey, man...

    Thanks for your support.

    You can seei it here(http://anderson.host22.com/index.php?option=com_content&view=article&id=47:contato).

    It'a a contact form.

    My jotform username is fuone.
    My jorfotm email is sr.andersonbrito@gmail.com

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    Answered by anderson  on April 06, 2015 at 04:59 PM

    Ops...

    Sorry, but the email I mentioned is wrong.

    the right one is fuonecad@bol.com.br

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    JotForm Support

    Answered by david on April 06, 2015 at 06:03 PM

    One of your recently created forms asks for a name and password.  We do not allow for the collection of usernames or passwords through our form.  The password field was what caused your account to get suspended.

    I removed the form from your account and reactivated it.  Creating a password field in your forms will cause your account to be suspended once again.  So please refrain from doing so.

    If there is anything else we can help you with, let us know and we will be happy to do so.

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    Answered by anderson on April 07, 2015 at 02:02 PM

    Thanks, man!!!!

    I'll be careful about it.

     

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    JotForm Support

    Answered by david on April 07, 2015 at 02:06 PM

    You are very welcome!  Let us know if there is anything else we can help you with and we will be happy to do so.