Sende- und Empfangs EMail / Auf Email antworten funktioniert nicht.

  • Profile Image
    fishfinder
    Asked on April 06, 2015 at 03:46 PM

    Bei der Sende und Empfangsemail habe ich im Feld "Auf E-Mail antworten" eine E_Mail Adresse ausgewählt, die im Formular in einem Feld eingegebene werden kann. Auf diese E-Mail Adresse wird aber kein Mail gesindet.

     

    Wieso?

     

    Vielen Dank

  • Profile Image
    david
    Answered on April 06, 2015 at 05:19 PM

    Hi,

    I checked your form and your notification appear to be setup properly.  Keep in mind, this email will only be sent to your address.  Setting the reply-to email address to a field in your form will only make it so that when replying to the email, the reply will go directly to whatever was entered in your form.

    If you would like a response sent to the user filling out your form.  You would need to setup a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    This will send an email to address your users enter in to your form.

    If you have any further questions, let us know and we will be happy to help.