What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sende- und Empfangs EMail / Auf Email antworten funktioniert nicht.

    Asked by fishfinder on April 06, 2015 at 03:46 PM

    Bei der Sende und Empfangsemail habe ich im Feld "Auf E-Mail antworten" eine E_Mail Adresse ausgewählt, die im Formular in einem Feld eingegebene werden kann. Auf diese E-Mail Adresse wird aber kein Mail gesindet.

     

    Wieso?

     

    Vielen Dank

    email in
  • Profile Image
    JotForm Support

    Answered by david on April 06, 2015 at 05:19 PM

    Hi,

    I checked your form and your notification appear to be setup properly.  Keep in mind, this email will only be sent to your address.  Setting the reply-to email address to a field in your form will only make it so that when replying to the email, the reply will go directly to whatever was entered in your form.

    If you would like a response sent to the user filling out your form.  You would need to setup a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    This will send an email to address your users enter in to your form.

    If you have any further questions, let us know and we will be happy to help.