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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox Form: How do I stop .pdf (confirmation) files from being generated when a form is submitted?

    Asked by Kopius on April 06, 2015 at 03:48 PM

    When a form is submitted, an additional .pdf file is always generated.  The accumulation of the .pdf files causes a problem.  How to I stop the .pdf files from being generated?

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    JotForm Support

    Answered by Mike on April 06, 2015 at 05:29 PM

    Thank you for contacting us.

    This is an essential feature of the Dropbox and other integrated file sharing services, unfortunately, it cannot be disabled at this time.

    I have attached a ticket to this thread to see if we can add an option to stop .pdf generation, so it will be considered by our Development Team.

    There is no ETA for when it will be implemented, but we will let you know if we have any updates.

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    Answered by Kopius on April 06, 2015 at 06:57 PM

    Thank you.  I appreciate it.