Website embedded form computer load time and the mobile load times are so different?

  • Profile Image
    Asked on April 06, 2015 at 07:36 PM

    Can anyone else check the load speeds on their mobile browser?

    I made the preferences change and the designer change to the forms, and yes, now the navigation works. However, the load time is over 1 minute both on the embedded form (1m 14s) and on the direct links (1m 50 s). ONLY on the mobile side, the computer form works great.  Once the form loads, the buttons do work, however, again, it is taking 41seconds or more  to move to the next page.

    Any suggestions as to why the computer load time and the mobile load times are so different? 

  • Profile Image
    Answered on April 06, 2015 at 09:17 PM

    What is the form in question and in what mobile device is this happening? Sometimes depends on the internet connection, RAM, and browsers cache of the mobile device, I just loaded one of your forms and it load fine:


    I would recommend you to try clearing the browsers cache on your mobile device, also, you might find this article helpful: