What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I delete old files from my upload space

    Asked by ACIPrint on April 06, 2015 at 07:55 PM

    I have 100mb of free upload space that has now been used.

    Can you advise how I remove old files in the space to make more space available?

    Make in
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    JotForm Support

    Answered by BDAVID on April 06, 2015 at 09:29 PM

    To free up space you need to delete the submissions that contains attached files or delete all submission if you wish, to accomplish this simply:

    1) Go to MY FORMS.

    2) Select your form.

    3) Click on Submissions.

    4) Then click on the Delete icons to delete one by one:

     

    Or simply click on Delete All submissions if that is what you want (if you do this, make sure you download them as a PDF, CSV or Excel file):

    Let us know if you need more help, we will be glad to assist you.