What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I paid to upgrade my account & it starts next month. What if people apply before then?

    Asked by paulmt1 on April 06, 2015 at 09:14 PM


    I paid to upgrade my account because I was nearing the ten free submissions. It said that it would start counting new submissions on May 4th. What about the rest of this month? I only have 5 free submisisons left.


    Paul Tidwell


  • Profile Image
    JotForm Support

    Answered by jonathan on April 06, 2015 at 10:20 PM

    Hi Paul,

    Upgrading the subscription will take effect immediately in just couple of minutes or less..

    I see your JotFrom account/username paulmt1  is at PREMIUM subscription plan already.

    Try re-login to jotform at http://www.jotform.com/login to see the updates. Perhaps the browser cache was just not able to load the updated status of your account.

    Let us know if you need further assistance.