I paid to upgrade my account & it starts next month. What if people apply before then?

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    Asked on April 06, 2015 at 09:14 PM


    I paid to upgrade my account because I was nearing the ten free submissions. It said that it would start counting new submissions on May 4th. What about the rest of this month? I only have 5 free submisisons left.


    Paul Tidwell


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    Answered on April 06, 2015 at 10:20 PM

    Hi Paul,

    Upgrading the subscription will take effect immediately in just couple of minutes or less..

    I see your JotFrom account/username paulmt1  is at PREMIUM subscription plan already.

    Try re-login to jotform at http://www.jotform.com/login to see the updates. Perhaps the browser cache was just not able to load the updated status of your account.

    Let us know if you need further assistance.