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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we reset the user name and password for a previous employee at Holy Spirit?

    Asked by Steve Borrego  on April 06, 2015 at 09:36 PM

    Matthew Spiess was a previous employee of Holy Spirit Church and had set up an account for several JotForm applications.  He has left and the only information we have is the user name (HolySpirit) and password (rosary97) but these do not work. His previous email was mspiess@holyspiritsa.org and this email address is no longer active.

    How do we get the account under his name to my name and email address?

     

    Thanks,

    Steve Borrego

    Holy Spirit Church

    210-341-1395 ext. 8357

    Page URL:
    www.holyspiritsa.org

    name User Name and JotForm thanks
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    JotForm Support

    Answered by BDAVID on April 06, 2015 at 10:40 PM

    The account's email address is: danchavarria@holyspiritsa.org, if you have access to this email address you can click on "Forgot password?" when attempting to log in at www.jotform.com, sp the reset instructions will be sent to that email address.

    If you do not have access to that email address, could you provide us the last four digits of you credit card number which is used to pay the subscription?