What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How do we reset the user name and password for a previous employee at Holy Spirit?Asked by Steve Borrego on April 06, 2015 at 09:36 PM
Matthew Spiess was a previous employee of Holy Spirit Church and had set up an account for several JotForm applications. He has left and the only information we have is the user name (HolySpirit) and password (rosary97) but these do not work. His previous email was email@example.com and this email address is no longer active.
How do we get the account under his name to my name and email address?
Holy Spirit Church
210-341-1395 ext. 8357
The account's email address is: firstname.lastname@example.org, if you have access to this email address you can click on "Forgot password?" when attempting to log in at www.jotform.com, sp the reset instructions will be sent to that email address.
If you do not have access to that email address, could you provide us the last four digits of you credit card number which is used to pay the subscription?