What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, everytime someone hits submit on my order form it shows a "405 error" or the "navigation to webpage was cancelled" page. How can I fix this?

    Asked by baddabling on November 04, 2011 at 02:11 PM
    Page URL:

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    JotForm Support

    Answered by mliz on November 04, 2011 at 02:24 PM

    Apologies for the inconvenience this may have caused. There was a change done this morning which caused this behaviour. It should be fixed now, I have made a test submission and it went through without any errors.

    Thank you for your patience.

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    Answered by baddabling on November 05, 2011 at 12:10 AM

    It's still coming up with the same errors. Is there anything that can be done to fix this?

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    JotForm Founder

    Answered by aytekin on November 05, 2011 at 02:33 AM
    Just checked the URL you posted and it worked fine. I can see the form. Do you still have this problem?
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    JotForm Founder

    Answered by aytekin on November 05, 2011 at 02:34 AM
    We will check all of the servers and get back to you.
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    Chief Technology Officer

    Answered by eee on November 05, 2011 at 06:17 AM


    The problem is fixed by now, 

    Thank you for your patience,