What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration with Google Drive it's not working!

    Asked by cabinaslagos on April 07, 2015 at 08:04 AM

    Hello!

    I'm trying to integrate a form with Google Drive, but it's not working. The folder has been created, but no documents have been uploaded to it.

    I've tried the same form with Dropbox and everything gone right.

    Any idea?

    Thanks!

    Page URL:
    http://form.jotformeu.com/form/50962952016355?

    integrate Google Drive Dropbox Uploads
  • Profile Image

    Answered by Carina on April 07, 2015 at 09:57 AM

    I made a test submission and the submission didn't go to the Drive folder. Please try removing the integration and add new Google Drive Integration:

    Let us know if the problem persists.

  • Profile Image

    Answered by Carina on April 07, 2015 at 10:10 AM

    Please disregard my previous direction. I created a test form and also could not successfully create a Google Drive Integration.

    I've forwarded this situation to our developers so they can analyse better this situation. We'll contact you via this thread once we have an update on this situation.

     

  • Profile Image

    Answered by tedkramer1 on April 07, 2015 at 11:13 AM

    I am having similar issues with my forms that are integrated with google drive.

    page url: http://form.jotformpro.com/form/50194260870958

    Thanks!

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    JotForm Support

    Answered by alp_deniz on April 07, 2015 at 11:30 AM

    Hello,

    The issue is fixed promptly. Thank you very much for letting us know.

    Kind regards