What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended?

    Asked by Antonio  on April 07, 2015 at 10:09 AM

    Acabei perdendo todos meus formulários, poderia me ajudar? minha conta acabou sendo suspensa!

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    JotForm Support

    Answered by Charlie on April 07, 2015 at 11:26 AM

    Hi Antonio,

    Apologies for the inconvenience. I've checked your forms and I'm unable to see any violations in our "Terms of Use". I have re-activated your account and forms should all be good now. But please do check our Terms page under Phishing section, please avoid forms that mimics log in pages or are asking for sensitive information like bank details, credit card information and the likes.

    Do let us know if you are still having problems.

    Kind regards.