The submissions counter is showing a different number than the Excel file is showing up

  • Martin_Hosmer
    Asked on April 7, 2015 at 11:36 AM

    The area that displays all of my forms says there have been 154 responses but when I download the report there are only 129?

  • raul
    Replied on April 7, 2015 at 12:17 PM

    We apologize for this inconvenience.

    I've fixed the submissions counter of your forms and for the one you're mentioning the correct number is 130 submissions. Please check it out and let us know if you need further assistance.

    Thank you.

  • Martin_Hosmer
    Replied on April 7, 2015 at 12:24 PM

    Thank You

  • raul
    Replied on April 7, 2015 at 12:32 PM

    You're welcome.

    If you need further assistance, don't hesitate to contact us again.
    Best Regards.