What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Deleting submissions that have files attached to them, should Free up more space in your account. Depending on how large the files are, they may only lower the total in your account by a small amount. Several of your forms still have a large amount of uploads:
If you delete a form, it will not lower the count until it is purged from your trash:
Rather than restoring them, purge them from your trash can and that should free up the space their submission were taking.
If you have any further questions, let us know and we will be happy to help.