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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to decrease the upload space?

    Asked by HarvardGSC on April 07, 2015 at 04:36 PM

    I have deleted forms/submissions from My Forms but my upload space has remained the same. 

    decrease My Forms Submissions same
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    JotForm Support

    Answered by david on April 07, 2015 at 05:45 PM

    Hi,

    Deleting submissions that have files attached to them, should Free up more space in your account.  Depending on how large the files are, they may only lower the total in your account by a small amount.  Several of your forms still have a large amount of uploads:

    If you delete a form, it will not lower the count until it is purged from your trash:

    http://www.jotform.com/help/134-How-to-restore-deleted-forms

    Rather than restoring them, purge them from your trash can and that should free up the space their submission were taking.

    If you have any further questions, let us know and we will be happy to help.