Survey form submit not working

  • Profile Image
    angelenedd
    Asked on April 07, 2015 at 05:12 PM

    We have a survey form that has been working fine for a long time. Today we noticed that the form goes to a blank screen once someone submits it. The submissions are recorded. It should go to this page: http://www.decksdirect.com/freight-shipping-agreement/thank-you

    I have tried to embed the for, use and iframe, and source code with no luck.

    I also tried deleting the forms email notification but that didn't work.

    Please help.

  • Profile Image
    jonathan
    Answered on April 07, 2015 at 09:19 PM

    We apologize for any inconvenience caused.

    We recent have issue with the form submission Thank You age.

    BUT our dev was able to fixed and resolved them immediately.

    Please check again if issue is still happening on your side.

    I did checked and test on your website , and all seems to be fine now

     

    I test submitted the form

     

     

    and it redirects properly to your custom TY page

     

     

    Please let us know if issue still persist.

    Thanks.