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  • Profile Image

    Survey form submit not working

    Asked by angelenedd on April 07, 2015 at 05:12 PM

    We have a form that has been working fine for a long time. Today we noticed that the form goes to a blank screen once someone submits it. The submissions are recorded. It should go to this page: http://www.decksdirect.com/freight-shipping-agreement/thank-you

    I have tried to embed the for, use and iframe, and source code with no luck.

    I also tried deleting the forms email notification but that didn't work.

    Please help.

    Page URL:
    http://www.decksdirect.com/freight-shipping-agreement

    survey survey form form submit Submissions forms email source email notification
  • Profile Image
    JotForm Support

    Answered by jonathan on April 07, 2015 at 09:19 PM

    We apologize for any inconvenience caused.

    We recent have issue with the form submission Thank You age.

    BUT our dev was able to fixed and resolved them immediately.

    Please check again if issue is still happening on your side.

    I did checked and test on your website , and all seems to be fine now

     

    I test submitted the form

     

     

    and it redirects properly to your custom TY page

     

     

    Please let us know if issue still persist.

    Thanks.