Why has my form stopped redirecting to my custom URL?

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    RayK
    Asked on April 07, 2015 at 06:04 PM

    It appears some time today my form stopped forwarding users to the custom URL specified.

    Instead, they are presented with this page:

    http://www.jotformpro.com/form/42264553987971

    which displays this error:

    Form ID did not match. Form ID: Form Name: 42264553987971

     

    It has gotten an awful lot of submissions within the past week, so much so that i've had to upgrade my account. Could i be hitting some kind spam firewall?

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    Jeanette
    Answered on April 07, 2015 at 08:01 PM

    The problem is being looked just now and it should be fixed in a matter of minutes, it's related to forms integrated with Google Drive. Thanks for reporting.

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    RayK
    Answered on April 08, 2015 at 12:56 PM

    hey thanx for looking into this!

    this morning it looks like the redirect is back, but the Google Sheet is no longer updating in real time.

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    Jeanette
    Answered on April 08, 2015 at 01:59 PM

    Please try to remove and rebuild the integration. This should help.

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    RayK
    Answered on April 08, 2015 at 03:36 PM

    Thanx again! It looks like we're up and running :)