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I'd like to change the username of my account fromAsked by cosmun28 on April 07, 2015 at 07:33 PM
I've been testing JotForm for American Road Magazine. We've decided that we would prefer to use it instead of the Wufoo account they've been struggling with.
Only us from the support team are capable of changing account/usernames.
Before I can change your username, please confirm first that you were not using custom URL Name of your form?
user guide: -How-to-create-a-Custom-URL-of-a-form
because if you are using custom URL name of the form, changing your account username will break all the existing URL name of your form. The account/username is included in the custom URL name.
This will mean updating all deployed forms that uses the previous username.
Correct! I am *not* using custom URL Name on my form.
As requested I have now change your JotForm username to AMRoad from cosmun28
You may need to relogin http://www.jotform.com/login to see the updated profile name.
Let us know if you need further assistance.