I'd like to change the username of my account from

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    cosmun28
    Asked on April 07, 2015 at 07:33 PM

    I've been testing JotForm for American Road Magazine. We've decided that we would prefer to use it instead of the Wufoo account they've been struggling with.

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    jonathan
    Answered on April 07, 2015 at 11:26 PM

    Only us from the support team are capable of changing account/usernames.

    Before I can change your username, please confirm first that you were not using custom URL Name of your form?

    user guide: -How-to-create-a-Custom-URL-of-a-form

    because if you are using custom URL name of the form, changing your account username will break all the existing URL name of your form. The account/username is included in the custom URL name.

    This will mean updating all deployed forms that uses the previous username.

     

    Thanks.

     

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    cosmun28
    Answered on April 08, 2015 at 12:04 AM

    Correct! I am *not* using custom URL Name on my form.

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    jonathan
    Answered on April 08, 2015 at 12:16 AM

    As requested I have now change your JotForm username to AMRoad  from cosmun28

     

    You may need to relogin http://www.jotform.com/login to see the updated profile name.

    Let us know if you need further assistance.

    Thanks.