- cosmun28Asked on April 07, 2015 at 07:33 PM
I've been testing JotForm for American Road Magazine. We've decided that we would prefer to use it instead of the Wufoo account they've been struggling with.
- JotForm SupportjonathanAnswered on April 07, 2015 at 11:26 PM
Only us from the support team are capable of changing account/usernames.
Before I can change your username, please confirm first that you were not using custom URL Name of your form?
user guide: -How-to-create-a-Custom-URL-of-a-form
because if you are using custom URL name of the form, changing your account username will break all the existing URL name of your form. The account/username is included in the custom URL name.
This will mean updating all deployed forms that uses the previous username.
- cosmun28Answered on April 08, 2015 at 12:04 AM
Correct! I am *not* using custom URL Name on my form.
- JotForm SupportjonathanAnswered on April 08, 2015 at 12:16 AM
As requested I have now change your JotForm username to AMRoad from cosmun28
You may need to relogin http://www.jotform.com/login to see the updated profile name.
Let us know if you need further assistance.