What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can my customers save their form?

    Asked by Stevenbuller on April 07, 2015 at 07:53 PM

    I have received a few calls from customers complaining they were unable to save their forms.


    Would you please let me know if this feature is coming or already available?

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    JotForm Support

    Answered by jonathan on April 07, 2015 at 11:37 PM

    You can enable the Autofill feature of the form to allow save sessions and give the end-user option to go back and continue filling the form at a later time.

    user guide: -How-to-Enable-Auto-Fill-Feature


    Please take note that the save session will stop and session will be cleared when the user finally submitted the form.

    Hope this help. Let us know if you need more assistance.