What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Chrome : Can't drag and drop in the Form Builder

    Asked by Landings on April 07, 2015 at 11:31 PM
    Same problem.  Can't drag and drop in Chrome.
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    JotForm Support

    Answered by EltonCris on April 07, 2015 at 11:36 PM


    The form builder seems operational and no issues with drag and drop functionality. I suspect its related with your chrome browser. Please try to run on incognito mode with your chrome and see if there were no issues. It might also be related with your browser's javascript not enabled. This page will help detect if your browser's javascript is enabled or not: http://enable-javascript.com/

    Furthermore, clearing your browser's cache and cookies might also help. 

    Let us know if none of these preliminary solution helps so we can assist you further.

    Thank you!

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    Answered by maivutan on June 04, 2015 at 10:47 AM

    Javascript is enabled, cleared caches and this is my first visit to JotForm.


    But still, doesn't work. :(

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    JotForm Support Manager

    Answered by Jeanette on June 04, 2015 at 12:29 PM

    This is now escalated to our devs. In the meantime please use Firefox.

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    JotForm Support

    Answered by ashwin_d on June 11, 2015 at 03:52 AM

    Hello @Landings,

    Our higher management have confirmed that this issue is resolved already. Can you please confirm if the issue persists at your end?

    We will wait for your response.

    Thank you!

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    Answered by mbstrainingclub on May 11, 2016 at 10:43 AM

    I am having some major technical issues. Can't drag and drop and I tried ALL of the above
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    Answered by victor on May 11, 2016 at 11:32 AM

    To assist you better I have created a new thread that will be answered shortly by our support team.