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    Unable to fill or type anything in a form field

    Asked by IlluminousAustralia on April 08, 2015 at 01:52 AM


    I've been trying to get this form to work all day, and each time I think I've got it working - another part stops functioning.

    I have recreated all parts of the form - aside from the spreadsheet, which I would prefer not to have to recreate (it's complex).

    The form in question is the Wholesale ORDER form. I am trying to make it so that clients enter their total amount due (from the spreadsheet) into another section of the form. At the moment this is a text box, I originally had a number box. For some reason it's not possible to type anything into these boxes.

    I then want to be able to put this information automatically into the Paypal Express checkout. To do this I am using 'calculate form' to take the data from the 're-enter FINAL TOTALs here' box. Paypal Express then allows me to take this amount directly into the Paypal process.

    I also want to add conditions that stop the Direct Debit, Paypal or Submit button from showing until the customer chooses how they will make their payment. For some reason this works sometimes - and doesn't other times.

    I'm sure I'm doing something silly, but I'm going a bit nuts trying to fix it!

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    JotForm Support

    Answered by Jan on April 08, 2015 at 09:28 AM

    Hi there,

    I cloned your form and you're right, I was not able to type anything on the "re-enter final total" field. You can just delete the field and add it back again as a text box. It should be working fine after doing that.

    Hope this works. 

    Thank you.

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    JotForm Support

    Answered by Jan on April 08, 2015 at 09:30 AM

    I have created another threads for your other inquiries. We would like to keep one issue per thread so we can assist you properly.

    Using Paypal Express - http://www.jotform.com/answers/548254

    Conditions not working in an embedded form - http://www.jotform.com/answers/548255


    Thank you for understanding.