JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
An extra "/" character is added to a link I created in an email notificationAsked by infoclicks on April 08, 2015 at 08:40 AM
In email notification of the form submission, I wanted the URLs are clickable. So I edited it as instructed
The problem is in my mailer, when I received the email notification and clicked on the link, I got error page not found
Screenshot : http://www.screencast.com/t/cgxMwGQUaZAz
As you see it added an etra / in front of the URL which I didn't insert.
extra slash hyperlink issue
You can add the http:// portion of the URL in your anchor tag so the addtional / is not added and then you can add a URL validation to your field in order to force your users to enter a valid URL.
So, your users can enter the URL like in the picture below:
And the link should work correctly.
Hope this helps.
Let us know if you need further assistance.
Thanks for your reply.
In that case, restricting the value to start with "www" should prevent that error. You can use input mask feature and fill it with "www" as the default readonly value so they only have to enter their domain name without the http.
I have also raised this to our developers. I've been known to this issue for quite a long time already. I think this was added for security reasons but I think this deserves an exemption.
You may try it again using Raul's recommendation. It should handle even if the user enters a URL that starts with http://.
If you have other questions, please do let us know.